Store Policy
LAGOM aims to serve you the best quality with the least hassle to reach your balanced life. We value your rights and aim to serve our best. In this page, you'll all of our store policies:
Privacy Policy
Effective from November 9, 2022
This Privacy Policy applies to all personal information collected by LAGOM.
At LAGOM, we care deeply about your privacy. This Privacy Policy describes how we collect, use, and share your Personal Information, as well as an explanation of the data rights you may have in that Personal Information. This Privacy Policy applies to all users, both registered and unregistered. This Privacy Policy is not intended to override the terms of any contract you have with us, nor any rights you may have under other applicable data privacy laws. Please read the following details carefully and get in contact with us if you have any questions.
How and what Personal Information we collect
To provide you the Services, we must collect Personal Information relating to an identified or identifiable natural person (“Personal Information”). We collect Personal Information you provide us, from your use of the Services, and from other sources.
- Information you provide us. When you register to our website, purchase any of our products, and/or contact us directly by any communication channel, you provide us Personal Information, such as name, email address, phone number, payment information , information you include in your communications with us.
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Information we collect when you use our website. Like many websites these dats, we utilize “cookies” to help us understand information on your visit to our site and use of our Services to help improve our site and deliver a more personalized Services to you. This may include Information, such as Visitors’ and Users’ browsing information, ‘click-stream’ activity, page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
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Information we collect from 3rd parties. We may receive Personal Information about you from third-party sources, such as social media platforms, when you log-in or sign-up using your social media account, we may receive Personal Information from that service (e.g., your username, basic profile Personal Information) and in some cases, we may collect Personal Information from 3rd parties which help us to improve our service offering; advertising and marketing partners in order to monitor, manage and measure our ad campaigns.
Why we collect such Personal Information
We use your Personal Information for the following purposes:
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To provide and operate the Services;
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.To further develop, customize, expand, and improve our Services, based on Users’ common or personal preferences, experiences and difficulties;
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To provide our Users with customer assistance and technical support;
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To be able to contact and response to our Users with general or personalized service-related notices and promotional messages;
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To help us to update, expand and analyze our records to identify new customers;
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To facilitate, sponsor, and offer certain contests, events, and promotions, determine participants’ eligibility, monitor performance, contact winners, and grant prizes and benefits;
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To analyze our performance and marketing activities;
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To create aggregated statistical data and other aggregated and/or inferred information, which we or our business partners may use to provide and improve our respective services;
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To comply with any applicable laws and regulations.
How we store, use, share and disclose your personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
We may disclose or transfer your personal information to our subsidiaries or affiliates and to third parties whom we hire to provide Services on our behalf, including, but not limited to, support services, website services, delivery, delivering promotional materials, contests, and customer services. These subsidiaries, affiliates and third parties may be located overseas and your information may be transferred outside of your country of residence. We will only provide those third parties with the personal information that they need to deliver the services.
We will only use or disclose your personal information for the purpose of direct marketing by us or third parties where you provide your consent.
We may disclose or otherwise allow access to any categories of your Personal Information described in this Privacy Policy pursuant to a legal request, such as a subpoena, legal proceedings, search warrant or court order, or in compliance with applicable laws, if we have a good faith belief that the law requires us to do so, with or without notice to you.
In connection with a change in corporate control, if we or any of our affiliates undergo any change in control, including by means of merger, acquisition or purchase of substantially all of its assets, your Personal Information may be shared with the parties involved in such event.
Access and Correction
In certain circumstances, we will take reasonable steps to ensure the personal information it holds is accurate, complete and up to date. If you would like to obtain such access and/or correction, have any questions or enquiries relating to our privacy practices or procedures, or if you believe that the personal information that we hold about you is not accurate, complete or up to date, please contact us via info@lagom-perfectbalance.com or our Contact Us form. We will respond to your requests to access or correct personal information in a reasonable time.
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We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Promotional T&C
#LAGOM_Stories sharing
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At LAGOM, we want to create a community of people who's aiming for their balance to help each other motivated and share ideas on how they can improve their journey. Thus, we're offering this discount as a gratitude for your help in keeping our community strong.
To participate in our #LAGOM_Stories sharing, we ask that you spread your LAGOM story to the world simply by
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Share a post in IG or FB with our product. Please use public visibility setting.
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Add hashtag #LAGOM_Stories . You're not require to tag our store but are encourage to do so.
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Contact us via IG direct message, our email, or Contact Us form. Please provide a proof of your post.
We'll verify your entry and contact you back within 48 hrs. If you are eligible, we will send you a 5% discount code which is applicable for any order in our store with no minimum or maximum spent!
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Alternatively, you may also be eligible for this promotion by sharing your LAGOM stories without our product. However, for this category, only the selected post will be rewarded with our discount code. We'll make our selection based on the content of the post. We're looking for an inspirational post which will cherish our community.
The decision of LAGOM is considered final and not disputable.
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By entering this promotion, you allow LAGOM to use your pictures and information provided in the post in our website or social media channels.
LAGOM may review your post and cancel the discount coupon if it is found that you failed to follow the rule at any point of time. For instance, if you delete the post after the discount coupon is granted.
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